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7 Business Success Secrets

Wealthy Bag Lady Linda Hollander offers women tips from her book, Bags to Riches.
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Before she started her custom-shopping-bag business, Linda Hollander--known as the Wealthy Bag Lady--hid in her rent-controlled apartment. She was so deeply in debt that her hands shook when she found bills in the mailbox. She was also in an abusive relationship.

Hollander spoke about her business beginnings and her secrets of success at the Institute for Women Entrepreneurs' first-ever Women's Summit in Anaheim, Calif., an all-day meeting that attracted nearly 600 women (and a few men). The IWE offers no-cost advice to women entrepreneurs in English, Spanish and Vietnamese.

Hollander had already attempted two failed businesses when the idea for custom-printed shopping bags literally hit her on the head. "I'm the survivor of a Jewish mother," she says. "What do you do when your mom says she's coming over to your tiny, rent-controlled apartment? I put everything in the closet." That included the art student's collection of shopping bags with eye-catching graphics on them. When the bags inevitably came crashing down, says Hollander, the idea for her business was born. "I started looking at them and saying, well, somebody's got to make these."

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She and her best friend, Sheryl Felice, researched the idea for a year before setting up shop. The business, called The Bag Ladies, became wildly successful. It gave her the courage to leave the abusive relationship and also led to Hollander's second successful career as a coach and consultant.

"We were one of the only women-owned packaging companies in America that does shopping bags, so we attracted a lot of women business owners. I was coaching these women all the time. I figured I should just start a consulting firm." So she did.

It was also one of her customers who branded her, according to Hollander. "She said, 'You're not just a bag lady; you're a wealthy bag lady.' I got chills when she said that. I knew that was my trademark and my moniker," Hollander says.

Hollander also wrote the book Bags to Riches: 7 Success Secrets for Women in Business.  And she shared those seven secrets with her Anaheim audience:

  1. You've already got what it takes. The seeds of greatness are already inside you. To grow those seeds, Hollander says, you have to invest in yourself. "Invest regularly--and without apology," she says. Attend seminars, spend money on expert advice. "Do it," she says. "Invest in yourself and it will pay off exponentially. "
     
  2. Your business is a lifetime self-improvement course. "School is never over for the pros," Hollander says. "If you don't keep learning, you don't grow, and your competition will leave you in the dust."

    Don't worry about making mistakes, she says. Don't let fear stop you. According to Hollander, fear has many different faces, including perfectionism, arrogance and procrastination.
     
  3. A woman's yardstick is different than a man's. Women measure success differently. "We internalize success," Hollander says. For women, success might be running a day-care center and shaping the minds of the leaders of tomorrow. For another woman Hollander knows, it was knocking off work at 3 p.m. so she could be "fully present" for her kids. "The ultimate victory," Hollander says, "is to live on your own terms. Having the independence to live on your own terms is the No. 1 reason for starting a business," she adds.
     
  4. Wealth only corrupts the corruptible. Some women stop short and sabotage themselves because they fear that being wealthy will change them. "Wealth doesn't corrupt," Hollander says, "It exposes. It makes you more of what you are.

    "Wealth gives you the opportunity to make a difference. You can donate anonymously to charities," she suggests.
     
  5. Sales is nurturing. "If you're not comfortable selling yourself, think of it as nurturing your clients. In sales, clients are coming to you with a pain. Listen to their problems and offer brilliant solutions. Sales are a validation that people trust you with their wallets."
     
  6. The octopus is mightier than the elephant. There are three types of marketing: high-tech, low-tech and no-tech, Hollander says. Both high-tech and low-tech marketing have their uses, and they make use of the octopus's multiple tentacles. An elephant only has one trunk. High-tech includes your website, e-mail blasts, social networking, blogs and chat groups. Low-tech is direct mail, display ads, public relations and trade shows. "I like sending postcards once in a while," Hollander says. No-tech is "elephant marketing--it's waiting by the phone," she says.
     
  7. The heart weighs more than the wallet. Value people more than money. "You're not going to get time back, so spend time with your family. Dedicate yourself to giving back." And if, like Hollander, your passion is world travel, then put vacations on your calendar, along with your business appointments.

    Hollander says her one regret is that she didn't spend enough time with her family in years past. "I could have made the time," she says now.

Hollander left the audience with a call to action: "Knowledge is not power. Action on that knowledge is power. Take action--step into your greatness."

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3 Comments

  • Excellent advice! Thank you for this article and overview. I particularly appreciate the guidance on boundary setting. Living on your own terms, putting people first. Making what you want out of wealth. Wonderful mantras for aspiring women-peneurs.

  • check with your local Women Entrepreneurs office...like the one posted in this article. They have free resources and workshops on how to find funding or one-on-one counseling on how to find it. There are typically free consultations with different people in professions that can help you. Good Luck!

  • I am an inspiring woman entrepreur who is facing a challenge of research and funding for my business idea. When it comes to the research I can not seem to find the numbers necessary to plug into my business plan. I have tried several search engines and business websites. Far as funding I would like to start with grants first. Please Help!

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