Difficult dialogues annot be avoided. They can, however, be useful and beneficial.

This second of a 3-part series explains how to create a program and a policy for managing workplace conflict.

In this first of a three-part series, we offer tips to defuse potential workplace conflicts.

Blinders are for horses. Make sure you see potential where others see failure.

8 strategies to have the best holiday season ever despite the down economy.

Barack Obama knows the key to sales is conveying to buyers--voters--what's in it for them. Do your customers know the answer to that?

Realistically evaluate yourself and how you respond to conflict. Don't be afraid to get help if you need it.

Accommodating customers buys loyalty. Nickeling-and-diming them doesn't.

You won't achieve strong connections unless you're willing to expend the effort to create them.

Women take easily to partnerships, but you need to know how to avoid the hazards that lie in wait.

Daughters describe the lessons they learned from their mothers about work and entrepreneurship.

The MastHERmind program promotes 13 principles to take your business to the next level.

Once you understand the dynamics of power, you can use it to your advantage.

Take advantage of these strategies for coping effectively with individuals who exhibit bad behavior.

Couples sharing a business can use these tips to keep their joint venture running smoothly.

Make the most of any workplace disagreement with these 10 conflict management tips.

Try these 11 tips for building employee loyalty--without playing surrogate mother.

Assess your values and visions with your partner to ensure a fruitful future.

You may be friends with your business partners and even your employees, but beware some common pitfalls.

Dismissed, discounted, disrespected and disenfranchised: the feelings behind common conflicts.

Even if you don't plan on exiting your business any time soon, it's something you and your partner need to discuss.

How to avoid, confront and do everything in between.