Don't Get Ripped Off at the Dealer

Nervous about buying a new car? Here's how you can go into the sale prepared and confident.


Are you an impulse buyer? Do you run into a store, grab the lowest-priced item that appeals to you and rush to the cash register? Well, maybe you do if you're purchasing generic printer paper. But the dangers of impulse buying can have significant consequences for your company when it comes to selecting a new business car or truck. Getting a good deal and avoiding being ripped off at an auto dealership takes time, effort and in-depth decision making.

Knowledge is Power
So you need a new car, or maybe your business has expanded so dramatically you need a fleet of trucks. Have you figured out exactly how the vehicles will be used? Would a midsize sedan suit your budget and cargo needs better than a midsize--and pricier--SUV? Do you really need that more powerful, costlier engine?

Knowing what you need and how much you're willing to spend gives you negotiating confidence and keeps your budget on track. Decide whether you plan to purchase or lease, and learn the differences. Find out the annual operating costs from www.intellichoice.com and the hybrid tax credits at www.cars.com. Auto insurance should also be a consideration. And if long-distance driving is among your company's needs, check out cars with the best fuel economy at www.fueleconomy.gov.

Shop Around for the Best Deal
We all know about market research. To some it sounds boring, but call it shopping, and we tend to perk up. Window shopping online for a car is much more fun than you'd expect. Manufacturer websites are lively, colorful and informative, and most have videos. Their databases are comprehensive and can include current incentives and rebates.

Comparison shopping is easy, too, at www.autobytel.com and many other sites that provide side-by-side match-ups of specifications, features and options. Find out the factory invoice price as well as the list--or sticker--price. Then check out resale values at www.kbb.com.

Arrive Prepared
You'd never attend a client meeting unprepared. Doing your homework before negotiating with a salesperson is the best way to make sure you buy what you want--not what the salesperson wants to sell you.


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When you know exactly what you need, haggling over price is restricted to your firm choices. You should also shop more than one same-brand dealer. Find the addresses online at manufacturer sites. If a dealer lists a vehicle for a lower price or has a bigger discount but is located farther away than you'd like to drive, use the information as a negotiating tool at a nearer dealer. Show the competitor's printout or ad to prove your point without admitting you don't plan to shop there.

Typical Sales Tactics--and How to Avoid Them
1. Avoid negotiating down from the sticker price instead of up from the factory invoice price. The invoice price is what the dealer pays the manufacturer, less 2 to 3 percent, delivery and possibly other allowances; the sticker price is the asking price the dealer would like you to pay, which usually includes delivery charges you could negotiate out. Rip-off? Definitely, according to Deanna Sclar's Buying a Car for Dummies.

2. Avoid stating the monthly payments you want to make before settling on a bottom line. If you tell the salesperson too early what you want to pay each month, it's easier for him to fit his price to your payments.

3. Avoid taking a test drive on the dealer's usual local street route. Instead, take the car on the highway and up hills to gauge its performance and handling.

4. Avoid settling for a quick walk-around so the salesperson can attend to the next customer. Spend as long as you need to check out every feature and option. Make sure the seat and steering adjustments, as well as switches and gauges are comfortable and easy to use.

5. Avoid talking about your trade-in too soon. Wait until the final price has been agreed on before revealing a trade-in. You don't have to lie, just ask to discuss it later. Arriving in a friend's car or parking your trade-in out of sight helps.


Jill Amadio is an award-winning automotive journalist and author covering new vehicles, aftermarket products and trends. She writes the "Wheels" column for Entrepreneur magazine.





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