You have a great product and you're sure the media would love a chance to
write about it, but you don't know what to do first. Here are the three steps
you must take in order to succeed.
Step 1. Have a Product the Media Agree is
Great
If you make or sell a product, of course you think it's great. But the
media probably use different criteria than you do. Here's what makes a product
newsworthy to journalists:
- A truly new product (launched in the past few months or about to be
launched)
- Unique, breakthrough product
- Works well, tastes great, etc.
- Colorful packaging/visually appealing
- Product ties into trends--organic/green, political, etc.
- Priced right--less than key price points ($100, $50, $25, $10) or priced
high if truly a luxury item
Step 2: Find the Right Media Contact and Make
a Great Pitch
The easiest way to find the appropriate contact is to pick up a newspaper
or magazine, check a website or blog, or scrutinize the TV credits. Find out
who's in charge of whatever section fits your type of product (e.g., beauty
editor, fashion editor).
Call the main number and confirm that individual's e-mail address and direct
telephone number.
If you aren't sure whom to contact, call the main number at the media outlet
(look it up on the website) and ask for the correct contact. Then get that
person's contact information.
To save time, I also recommend a great database of media contacts for
retailers and product companies: the Gift List. For a free trial,
click here.
Anatomy of a Great Pitch
A pitch is different than a press release because it's customized. Naturally,
most media members prefer to receive a pitch that's designed specifically for
them. Many PR folks believe you should make a phone pitch first, but I think
it's OK to start with an e-mail pitch. In fact, many editors and reporters
prefer them.
A great pitch contains the following:
- A personalized greeting ("Hi, Jane" instead of "To Whom It May Concern"
or nothing at all)
- Several story angle tie-ins (e.g., new product, hot trend, tie-in to
current events, celebrity)
- A description of where your story or product could fit in the media
outlet (such as a holiday gift guide or new product section)
- Details about the product (price, colors)
- Call to action (ask if the media person would like a sample, set up a
time to get feedback, etc.)
As you ready your pitch for the media, keep these points in mind:
- Preparing your pitch is the hardest part; execution is the easiest.
- Never send a pitch as an e-mail attachment. Cut and paste your
information into the body of the message.
- Don't send attachments of photographs or artwork unless requested.
Instead, send a link to a photo of your product on your website.
Step 3: Follow Up
This is the part that trips up most do-it-yourself publicists and even PR
folks. Once the media have expressed interest in your product or service, be
persistent.
The easiest way to follow up is to provide a date and time when you will
check back. Get the journalist's agreement, and then do it. For instance:
- Can I call you at 10 a.m. next Monday to see if you'd like to receive a
sample?
- Can I call you next Friday at 2 p.m. to get your thoughts on the sample
and when you might be able to include it in the What's New section?
Continue to follow up until you find out the publication or broadcast date.
If you’re persistent enough to land a publication date, remember these no-nos
when it runs:
- Don't ask for a copy of the piece; that's your responsibility.
- And don't forget to send a thank-you note. I can't emphasize this
enough--it will make you stand out from the 99 percent of people who don't
send a thank-you note. And it will help create a relationship with the
reporter for ongoing publicity opportunities.
Follow these steps and get your great product some great publicity. Plus,
your sales will be great, too.
Margie Zable Fisher is the president of Zable Fisher Public Relations, the leader in small business public relations. To get her free e-mail tips and publicity opportunities, visit zfpr.com.