Reinventing the Cleaning Products Industry

When one bored-of-scrubbing entrepreneur decided cleaning should be fun, she created a whole new category of luxury cleaning products.


The Caldrea Company

Monica Nassif was standing in the cleaning section of an Atlanta grocery store when she realized she hated cleaning. Eyeing the palate of products on the shelf, she experienced what she calls an epiphany: "This entire category of products insults the customer," she thought. "They're visually hideous and they have chemicals that are probably harmful to me, my family and the cats." That realization led to the creation of Caldrea, a line of upscale, organic, fragrance-based products that includes dish soap, detergent, furniture cream, window spray and more. "Cleaning should be fun," says Nassif. "Caring for your home should be as luxurious as caring for your body."

The founder and CEO of The Caldrea Company--named after daughters Calla and Aundrea--acknowledges she's been keeping house for most of her 51 years. "As the eldest daughter among nine siblings, I was expected to help my mother with all the household chores."

After nursing school and a short stint as an admitting nurse in Des Moines, Iowa, Nassif moved to Minneapolis, got a degree in English and began her career in marketing and branding. Eighteen years of working at the Target Corporation, building a marketing design business and consulting with clients, such as 3M, Walt Disney and IBM, sharpened her sensitivity to consumer tastes and trends.

"We knew, from the beginning, we wanted to create a high-end product, then reinvent it for the mass market, have fun and make money," says Nassif.


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And while running her new business venture, Nassif never forgot the early lessons she learned from her mother. "My mother saved everything," says Nassif. "She always said, 'You throw out more in a teaspoon than your husband can bring home in a bushel basket.'" Her mother's thrift inspired her to reinvent the luxury Caldrea products into a new line of moderately priced cleaning items and tools under her mother's name--Mrs. Meyer's Clean Day.

She also incorporated her mother's lessons into her marketing. "One day a man called, said he was impressed with the Mrs. Meyer brand and asked who my copywriter was," says Nassif. "I burst out laughing because everything about Mrs. Meyer is true. She's a real person."

With the Mrs. Meyer's Clean Day line available in more than 2,700 stores nationwide, Nassif is now working to get it into the big box stores like Wal-Mart and Target. Caldrea products are on the shelves of more than 2,200 stores, and Nassif's creative team is designing a private collection for more than 10 million units in 2006. Her joy is the passion she feels for the products and the discovery involved in building the business over the past seven years.

Nassif has faced some tough challenges along the way, such as getting retailer acceptance for her innovative line of products, and training and educating a sales team who didn't "get it" for some time. She admits she didn't understand how the R&D and manufacturing side of business worked, either, but she believed in the success of the product line, hired creative people and persevered. Determining a price point for the products also proved challenging, since she was pioneering a line of cleaning products as a fashion or gift item.

Not content to settle for The Caldrea Company's success, Nassif is also focused on teaching the lost art of cleaning house. "People don't know how to do this anymore," she says. Her books, Laundry and Spring Cleaning, respond to questions raised by her products' consumers and reflect her new passion for a positive cleaning experience. Her hallmark advice: "First, you organize; then you turn up the music real loud."


Janet Holloway is president of J. Holloway & Associates and co-founder of Women Leading Kentucky, a non-profit foundation committed to creating opportunities for women to lead and learn.





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